Normally, by this time we focus on sending a message where we communicate our achieved goals during the year, however, on this occasion, it seems prudent, instead of talking about our achievements, to send a message to all those families who have lost a loved one as a product of this pandemic, to those who are suffering health breaks, to those who have lost their jobs. Know that our thoughts and good wishes are with all of you.
Without a doubt, the year 2020 is by far one that will mark a before and after, in every way. We have all looked in some way to reinvent ourselves or do things in a different way and because, on the other side of the coin, perhaps many of the goals or challenges that we set ourselves at the end of 2019 have not come to meet them. But one thing is clear: we never stop fighting for our customers!
We are confident that 2021 will be better for everyone, although we also know that it will not be easy, we will have to arm ourselves with patience, courage and that entrepreneurial spirit that we all have to push forward.
Finally, we want to ask you to take care of your own, wear a mask, mask and wash your hands constantly, so that, in 2021, we will follow with determination the fulfillment of all our goals.